Welcome to Water Park news! Keep checking this page to see what we are up to.
COVID 19 UPDATE
17th June 2020
We hope that you and your families are safe and well during these strange and testing times and wish to offer our sympathies to any of you whom have sadly lost a friend or family member. Months have now passed since we temporarily closed our centres back in March however, today we are excited to be able look forward and consider re-opening mid-July.
Safety remains our priority but with the re-opening of schools and reducing Government restrictions we believe now is the right time to consider the new temporary norm. Transport remains to be one of the most challenging and limiting factors. At present the Government is still advising against group travel but as the number of infections is reducing it is our understanding that this may change in the coming weeks.
If you have a booking with us in the near future, please get in touch to discuss our options. We are aware that every group is different and more than ever we will need to remain adaptable to meet individual needs therefore collaboration will be key.
Day visits will initially be our area of focus even if you currently have a residential booking but we hope to be able to accommodate residential trips from September with careful planning, increased cleaning regimes (including the use of a newly purchased anti-virus fogging machine) and other measures similar to those exercised in schools.
Our full risk assessment and subsequent plans to operate safely will be made available and issued upon request during the planning process. Due to the rapidly changing nature and fluidity of this document we will not be making it available on our website in the usual way to reduce the number of outdated documents circulated.
Clearly, times still remain challenging and many of us are still rightly anxious by the risks imposed on group trips. We are not expecting to be operating at our pre-COVID capacity for some time so our approach to cancellations and refunds remains the same. If you wish to cancel and request a refund please send a short Email to firstname.lastname@example.org with bank details, course dates and invoice numbers.
Hope to see you soon,
Garry Dobson (Head of Centre)
#stay alert#control the virus#save lives
Phizifit (FREE offer to WP clients)
22nd April 2020
“Boosting children’s physical and mental health in the uk”
Phizifit is an innovative online program for children’s personal development that promotes their physical fitness and mental well-being
Using a one off access code Phizifit is offering free access to their innovative programme for all groups connected with Water Park. This is a fantastic way for schools to not only remain engaged in a physical programme with their students but also to contribute to their mental well being while not in school. It utilises an easy to use platform that the children and parents will find easy to navigate and will certainly enjoy.
Please go to https://www.phizifit.com/our-courses/ to have a look at what Phizifit can offer and how the children will benefit from this easy to use and engaging platform. FREE ACCESS CODE: WTPFR33
7th April 2020
Groups can continue to apply for contributions in the usual way.
If you are requesting a refund please remember to add course and bank details.
We are still receiving new bookings which is excellent news. We now only have weekends 10th – 12 July & 31st – 1st Nov available and weeks 13th – 17th July, 18th – 21st August & 28th – 2nd Oct. If any groups would like to be pencilled in for those dates we will again not be invoicing for deposits until the situation is more certain.
COVID 19 UPDATE
27th March 2020
First things first:
The team here at Water Park would like to wish you all well and assure you we are doing everything we can to make sure Water Park survives these unprecedented times.
If you have already cancelled and have not been successful in reclaiming any losses through your insurance, please send a brief refund request to email@example.com. Be sure to include bank details, name of the group and dates of the course.
We want to reassure groups that you will NOT lose any monies as a direct result of cancellations linked to the Corona virus situation and urge you not to cancel courses prematurely. We are currently closed until Easter and will review the situation nearer the time. If we are closed for a further four weeks (which seems likely) we will use our online channels to inform you and all monies paid will be refunded for the affected groups. We will continue to review the situation every four weeks.
We will not be issuing any more invoices at this time and going forward. This is slightly different to the information we released via Email on the 23rd March.
Having listened to some of our clients we appreciate it is a very difficult time for you to raise funds within your organisation, particularly with the uncertainty of whether your visit will actually be able to go ahead. In light of this, we will hold your booking for as long as you wish, without the need to make any further payments until we can confirm your course can go ahead. Once restrictions are lifted we will contact you to discuss payment options for your course.
Applying for contributions:
You can continue to apply for contributions in the usual way.
Once again I wish you all well and look forward to seeing you back in the Great Outdoors.
If you have any further questions please don’t hesitate to get in touch.
Garry Dobson – Head of Centre
NEW GROUNDS PERSON
19th March 2020
Welcome to Dave who has been appointed as our new grounds person who will be working alongside Jimmy. Dave’s a retired teacher who has always had a keen interest in the outdoors. He ran the D of E Award in his last school and led student expeditions to countries including Iceland, Nepal and Malaysia. In his spare time he loves to go fell walking, canoeing and cycling, Dave and his wife enjoy going off for adventures in “Angus”, their VW camper.
GARRY TAKES OVER AS NEW HEAD OF CENTRE
29th January 2020
Congratulations and well done to Garry who takes over as Head of Centre. We wish Garry every success in his new role and no doubt you will all want to wish him good luck when you see him next. Garry has been at Water Park since before we even opened our doors to groups. He was one of the first tutors at Water Park and has gradually worked his way up to finally take on the top role.