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25th September 2020
September 2022 – August 2023 Bookings
Future residential bookings 2022-2023 – moving forwards we have given this a lot of thought over the last few months, The Eric Wright Trust and Water Park have decided to change things this year.
We are now requesting that you complete a form (which you should have received already) stating your preferred dates along with a supporting letter of application for financial support if required. We will then get back to you with your residential date.
All booking forms must be returned before August 16th 2020
23rd July 2020
Yet again we wish all our clients well and look forward to welcoming you back to the centre soon. We have now adopted a strategy to re-open in September having sadly made an economic decision to remain closed through August.
The Water Park staff team will be returning to work during the first week in September to undergo COVID specific training ready for the return of regular groups on the 7th September. We have taken the decision to concentrate on what we know we can do while adhering to the current guidance and ratios. We will only be accommodating day visits through September and October but remain confident residential s will return in November.
We have had groups in for the last two weeks albeit with reduced numbers to ensure all required levels of mitigation could be met. As a result we now feel fully prepared and ready to welcome groups at the start of the new term.
Thank you to all our clients for your patience and understanding during the last few months of uncertainty.
If any schools wish to make a day visit booking in October, please get in touch with the office to discuss options. We have no remaining availability in September.
COVID 19 UPDATE
17th June 2020
We hope that you and your families are safe and well during these strange and testing times and wish to offer our sympathies to any of you whom have sadly lost a friend or family member. Months have now passed since we temporarily closed our centres back in March however, today we are excited to be able look forward and consider re-opening mid-July.
Safety remains our priority but with the re-opening of schools and reducing Government restrictions we believe now is the right time to consider the new temporary norm. Transport remains to be one of the most challenging and limiting factors. At present the Government is still advising against group travel but as the number of infections is reducing it is our understanding that this may change in the coming weeks.
If you have a booking with us in the near future, please get in touch to discuss our options. We are aware that every group is different and more than ever we will need to remain adaptable to meet individual needs therefore collaboration will be key.
Day visits will initially be our area of focus even if you currently have a residential booking but we hope to be able to accommodate residential trips from September with careful planning, increased cleaning regimes (including the use of a newly purchased anti-virus fogging machine) and other measures similar to those exercised in schools.
Our full risk assessment and subsequent plans to operate safely will be made available and issued upon request during the planning process. Due to the rapidly changing nature and fluidity of this document we will not be making it available on our website in the usual way to reduce the number of outdated documents circulated.
Clearly, times still remain challenging and many of us are still rightly anxious by the risks imposed on group trips. We are not expecting to be operating at our pre-COVID capacity for some time so our approach to cancellations and refunds remains the same. If you wish to cancel and request a refund please send a short Email to firstname.lastname@example.org with bank details, course dates and invoice numbers.
Hope to see you soon,
Garry Dobson (Head of Centre)
#stay alert#control the virus#save lives
Phizifit (FREE offer to WP clients)
22nd April 2020
“Boosting children’s physical and mental health in the uk”
Phizifit is an innovative online program for children’s personal development that promotes their physical fitness and mental well-being
Using a one off access code Phizifit is offering free access to their innovative programme for all groups connected with Water Park. This is a fantastic way for schools to not only remain engaged in a physical programme with their students but also to contribute to their mental well being while not in school. It utilises an easy to use platform that the children and parents will find easy to navigate and will certainly enjoy.
Please go to https://www.phizifit.com/our-courses/ to have a look at what Phizifit can offer and how the children will benefit from this easy to use and engaging platform. FREE ACCESS CODE: WTPFR33
7th April 2020
Groups can continue to apply for contributions in the usual way.
If you are requesting a refund please remember to add course and bank details.
We are still receiving new bookings which is excellent news. We now only have weekends 10th – 12 July & 31st – 1st Nov available and weeks 13th – 17th July, 18th – 21st August & 28th – 2nd Oct. If any groups would like to be pencilled in for those dates we will again not be invoicing for deposits until the situation is more certain.
COVID 19 UPDATE
27th March 2020
First things first:
The team here at Water Park would like to wish you all well and assure you we are doing everything we can to make sure Water Park survives these unprecedented times.
If you have already cancelled and have not been successful in reclaiming any losses through your insurance, please send a brief refund request to email@example.com. Be sure to include bank details, name of the group and dates of the course.
We want to reassure groups that you will NOT lose any monies as a direct result of cancellations linked to the Corona virus situation and urge you not to cancel courses prematurely. We are currently closed until Easter and will review the situation nearer the time. If we are closed for a further four weeks (which seems likely) we will use our online channels to inform you and all monies paid will be refunded for the affected groups. We will continue to review the situation every four weeks.
We will not be issuing any more invoices at this time and going forward. This is slightly different to the information we released via Email on the 23rd March.
Having listened to some of our clients we appreciate it is a very difficult time for you to raise funds within your organisation, particularly with the uncertainty of whether your visit will actually be able to go ahead. In light of this, we will hold your booking for as long as you wish, without the need to make any further payments until we can confirm your course can go ahead. Once restrictions are lifted we will contact you to discuss payment options for your course.
Applying for contributions:
You can continue to apply for contributions in the usual way.
Once again I wish you all well and look forward to seeing you back in the Great Outdoors.
If you have any further questions please don’t hesitate to get in touch.
Garry Dobson – Head of Centre